Unclegus, I hated to hear about the bad experience you, and your family, had but I am glad they credited your meal, as they should have. I'll only say in my ratings list I was mainly considering taste/quality and atmosphere. I didn't take into account any of the mistakes because I was writing them off to being a new place.
I sure hope that the mistakes are going to improve and get better with time. I do agree with you, though, that Rosie's is tops in the area. Regarding Rosie's in Huntsville I don't know if you have tried the Phil Sandoval's restaurant that is located in the old Rosie's Restaurant location, but I hear they are excellent also. One interesting thing about Phil Sandoval's is that although it's also owned by Rosie's owners Rosie's closes on Sunday but Phil Sandoval's is open. I haven't figured that one out. If you, or anyone reading this, has tried Phil Sandoval's I'd love to know what you thought of it compared to Rosies?