Old Faithful:
The owners of Dales/Sperry's should have performed their due diligence when they purchased Dales, as the building was in complete shambles. Simply put, they had to completely rebuild the building, including electrical and HVAC systems, on top of rebuilding the kitchen completely. And the expense of rebuilding and refurbishing the old Dales far exceeded their budgets (and dreams.) Rebuilding also took a long, long time--which means a big negative cash flow.
Had they known what they were getting into, I'm sure they wouldn't have bought the business and building. But it's too late now.
Then the business had to be re-established--keeping Dales old customers as well as bringing in new customers. And the retail market has been difficult, with more steak restaurants coming into the market and old competitors' weekly specials keeping down profit margins.
Their Sperry's restaurants in Belle Meade is one of those places with the same faces every Friday night--the ultra rich power brokers in the region. When they come in the door, the bartender automatically makes their favorite drink on the spot. Many ultra high income customers live in Williamson County, and they asked for their own Sperry's to be built in Cool Springs. The new Cool Springs Sperry's is a carbon copy design of the Belle Meade location. That speaks of owners that are willing to listen to their customers and give them what they want.
Be glad that the Old Dales is gone. Welcome the New Sperry's. And quit comparing their restaurant to George's. The owners of George's should be ashamed of the quality of their beef and their operations. They're an embarrassment to the great steak houses like Ruth's Chris, Bones and Chops in Buckhead. We need Sperry's to be a success in this otherwise franchise type of restaurant market.