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What have you done, my grandparents tried for more than 3 hours on the phone to check on their checking account and could not figure it out, they called me to try to do and I couldn't do it either.  We went to the bank and even the teller didn't know how to either after waiting in line for almost an hour. Anybody else having a problem with them. There was notthing wrong with the way they used to have it.

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