Times Daily

Sorry about your trouble.  I have been a subscriber for about 34 years and very seldom have any of the several couriers serving my area missed delivering my paper.  In those very few cases, I called the circulation department and they promptly dispatched someone to deliver the paper in short order.

It seems to me that your primary problem is an irresponsible, careless courier.  You should put your complaint in writing and send it to the publisher, Darrell Sandlin.

I have subscribed for a year, 2 or 3 times there has been a problem. That means about 360 times, no problem. Pretty good average.

Also, if you are out in the country, figure what it costs the delivery guy to deliver your paper and what he collects. Sometimes, he comes out in the hole.

I subscribed to the TimesDaily when I moved to Florence a little over two years ago, and delivery has been the  best of any place I've ever lived. My paper has arrived early in the morning every day, no exceptions.

Subscribed for the 16 months or so since i moved back. All in all, good service.  skipped a few time.

I used to subscribe to Times Daily and Birmingham News but quit when Gore invented the internet.

Update: Two days in a row missed again. I watched the paper man drive by our mail box that has a slot for the newspaper this morning. Paid for a year but have requested my money back because missing 4 days out of 13 is not acceptable. Two were on Sundays the most expensive day. This is the exact reason we stopped the paper 7 years ago, ENOUGH CHANCES for repeat offender.

Hello Dr. Pepper. My name is Walter Goggins. I am the Circulation Director for the Times Daily. I apologize you have been having so much trouble in getting your paper. I believe that I can help to resolve your issue if you would give me the pleasure. In order to resolve the issue I need your full name and address so that I can verify your account. In an effort to protect your privacy you can email me your information to walter.goggins@timesdaily.com. Again I apologize for any frustration or inconvenience you have expereience. Thanks.