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Reply to "Bad customer service at Florence Eye"

sunshinemom -- have you contacted the BBB to lodge a complaint? If you have not, then you have not "exhausted all proper channels" to get the issue resolved.

No offense, but at this point, I am beginning to think of you as "one of those" that complains so often when you come in people expect it from you because you never deal with it and let it go and you throw everything that's ever happened out there over and over and basically we roll our eyes and think "here we go again..."

At first glance I thought you had a legit complaint, but the more I read the more I hope you never come in my office.... Wink

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