This is not Facebook in case you forgot where you were posting. You won't "win" anything by posting here anymore than you will there. I, again, stress that if you truly want resolution to your issue that you contact the Better Business Bureau or WHNT that takes on cases such as this and see if they can get you answers. Otherwise, you are just whining and creating more drama than this situation warrants. However, I doubt very seriously that anyone was told "becasue we aren't making money off your insurance" or anything of that nature -- please be careful what exaggerations you believe of stories. Told "insurance won't cover it" yes. Told "you'll have to pay out of pocket" yes. Told "we have done all we can" yes. Remember, most doctor's office know exactly how to "make money off insurance companies" and if not, they know how to get it out of the customer's pocket without too much trouble. Eye care is no different I'm sure. Just been my experience, but being told that would still not be grounds to launch a boycott against this office. I've had far worse things said by doctor's here in the Shoals, but none enough to create this much drama over......Surely you have much more important things in your life than to stay stirred up over something like this.