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Reply to "Bad customer service at Florence Eye"

I checked out the FB page.

The FB page is not clear on exactly what happened. I was only able to piece the story together from the various comments on the page. So I don't know if I have it pieced together accurately.

As I understand from reading the page, the person who is at the root of this 'controversy' didn't create the page. Friends of this person created the page out of anger on her behalf.

IMO, the page comes across as vindictive especially with one poster resorting to name calling. Apparently, the angered friends are demanding an apology.

I do not know anyone who is associated with Florence Eye Center and again, I'm not sure if I'm clear on what started this but after reading that FB page, my sympathies lie with Heather Davis and I think she is deserving of an apology for what is being posted on that page.

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