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Reply to "Bad customer service at Florence Eye"

quote:
Originally posted by sunshinesue:
" The simple fact is that when she posted on your fan page, a simple I'm sorry for the error or misunderstanding, we are doing what we can to correct the situation would have saved your business a lot of embarassment and frankly probably saved a lot of your patients. The way she was treated was uncalled for and beyond ru...de and honestly I think Heather owes her a PUBLIC apology.
This was taken from an e-mail that I sent the Dr. 2 days ago. How well swallowing your pride sometimes could really help you in the long run. When I feel this patients wrong has been righted, my statements about Florence Eye Center will change. However, I still will not be a patient there."

excerpt from facebook boycotting florence eye site


is sunshinesue the office manager's sister? because she mentions heather by name in this post and Dr. BAsden by name in the original post on page 1 of this thread.

Again, this is not facebook.

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