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Reply to "Cable Modem in Killen"

We have cable modem too.. and there are times, where I just want to throw the little box out the window. It does go out, or runs real slow at times, and really all together, wouldn't say it's at all times better than DSL.

As comcast goes... they do not have the best reps. That's for sure.. We had the same cable box, for 3 years, and last month it finally conked out. Since then we have had two boxes replaced, and yesterday a new problem arised with our latest box. There is No sound for channels 2-70.. 101-to the hbo channels have sound. We tried everything we could to get it to work, and nothing has fixed it.

The rep. told us on the phone,"Well, it must be your dvd player." Even after we told her over and over, "we didn't change anything, didn't hook anything new up to it, and that the sound just went. It has to be the Box itself, the sound works on the higher channels and when the dvd player is on, sound is perfect. It just doesn't work on the standard basic cable channels."

Her reply to us was, "Well, you'll just have to wait til Monday." And then hung up. *shakes head*

We're probably going to switch to something else for our cable and possibly internet. I do wish there was competition around here. Prices would drop, and the customer care would be so much better.

~Manda~

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