i am curious to see what others think of this topic. I work in customer service and i am constantly seeing people who are on their cell phones when i am trying to wait on them. i am forced to wait until they are done with their conversation, or i must yell loudly to get their attention. Then the person will apologize to the other person on the phone but not to me. Now this irritates me because i am doing them a service. why should they not apologize to me? why should i have to wait for them to get off the phone to do my job when all they have to do is finish their conversation before they come in or tell that person to hang on. I do have a job to do and waiting on them causes other people to have to wait to. It just amazes me how people treat other people, especially workers who are waiting or serving them. I never treat people rudely or mean. I always say thank you, and have a nice day to people who wait on me....especially people who say it to me. But if you are on your phone and do not say a word to me after i have said thank you and have a nice day what does that say about you?
Original Post