Based on personal experience I will never buy from Hines again. Yes I did get a set of tires a little cheaper than I could at a few other places but the service after the sale is aweful.
We went in for our free rotation and waited forever. Just a glimps of my experience, we pulled in and told the guy what I needed. he said give him a little bit to finish another car. I'm OK with that, first come first serve right? Well the guy that pulled in about 5 minutes after me got the tires and wheels taken off his truck, 4 used tires remounted and he was gone before they ever touched my car.
Needless to say those grease monkeys will never see one red cent of my money again.