The first time I went there, they were very friendly. The waitress came by and told me her name and checked on me every few minutes. The last 2 times I have been there it has been a different story. First of all, I never get silverware and have to ask for it. When I ask for something, the person stays gone for about 5 or 10 minutes and then comes back and apologizes. Also, nobody checked on me to get a refill and I just had to sit there. Finally after giving an elderly lady that was wiping tables a dirty look, she sheepishly asked if I needed anything. Don't sit in the back near the restrooms or you will not get any good service. Also, I would think that paying over 10.00 for a meal would entitle you for some tea to go. These people act like you are out of line for asking for that. The food is good, but the service has been slack for the past few times. I won't be back for awhile. As for the tip, I don't tip at a place where I place my order at a counter. The food is overpriced anyway. At one time I thought this was a classy place, but now they are as rude as McDonalds and other fast food places.