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Beware Extended Warranties

B beternUOld Faithful
Yesterday our 16-year old washing machine malfunctioned. It would not spin or agitate. It is a Sears Roebuck Kenmore model and has given excellent service. I called the Sears appliance repair phone number to attempt to make an appointment for repair. They told me they could not get to my washer until January 21. TWO WEEKS!

I have never had an extended warranty on any appliance, since I am convinced that extended warranties, like casino gambling, are skewed to strongly favor the "house." The "house," in the case of home appliances, is Sears, or Best Buy, or whatever major appliance sales business one happens to be dealing with. I figure that if I had been foolish enough to have maintained an extended warranty on this washing machine, I would have by now paid for the machine 3 or 4 times over. As it is, the machine is now back in service and I am out a little over $100.00, which I paid to a local repair service that arrived at the house a scant 3 hours after I phoned for an appointment with them. Now, back to the 2-week matter---

If you have an extended warranty from Sears Roebuck on a major (or for that mater minor) appliance, you are obligated by the terms of the warranty to obtain warranty repair service through Sears--and on their good time. Thus, in my case, if I had had an extended warranty, I would have had to wait two weeks to get service on my washer. As Beldar Conehead would say, "unacceptable! unacceptable!" Sears has lured lots of unwary buyers into extended warranty coverage.

My advice: (1) Steer clear of extended warranties; they are a bad bargain, and (2) If you are a nervous Nellie who thinks you really need extended warranty coverage and are hell bent for leather to get it, then insist that the warranty contract specify a time frame within which they WILL provide service. If Sears--or whoever--will not agree to that, then tell them to go pound sand! You do not want to have to traipse off to coin laundries for 2 weeks while waiting for Sears' repairman to show up. You do not want to cook on a hot plate while waiting 2 weeks for them to fix your stove.
Last edited {1}
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PA prince albertHall of Famer
let me tell yo a little about Extended warranties, I used to be an Appliance salesman at Otasco and when you sold a new washer or refrigerator they got awfully mad if you didn't put a five year extended warrnty on the bill, well that didn't cost you but close to $300.00 dollars over a five year period, the seald parts, the the chasis and motor are guaranteed for 5 years anyhow or they were back then when I sold, and then you insured it again, I tell you another rip off, that is Life insurance and property ins. to go along with the extended warranty if you have insurance on the house the appliance is already covered and if you die you won't need it anyway
RA Roofing Addic (Guest)
Hey Folks....I know alot of you may not like used material in washing machines or driers....but if it ever becomes the case....let me tell you about a place just past the Littleville city limits...he carries new and used appliances...parts for just about everything....one of them stores thats hard to find....it's called Reliable Appliance....I have used them for years...and they make house calls...So...if this is something you may need in the future....remember these folks...I recommend them....Like I said...I used them for years with no complaints....The Rofer....
unclegusunclegusOld Faithful
quote:
Originally posted by beternU:
Thus, in my case, if I had had an extended warranty, I would have had to wait two weeks to get service on my masher. As Beldar Conehead would say, "unacceptable! unacceptable!"


Basic English advice- washer is not spelled masher!
Or does yours double up as a masher also?

Someone so perfect as you are, and you can't even spell washer right...duh!
C cjtl1000rHall of Famer
HAHAHAHAHAHHAHAHAHAHAHHAHA

Hey Uncle Gus, wanna see something funny? Read this from the Chipper/Shreader post.


quote:
Originally posted by cjtl1000r:
Ok ladies sit back and let the "King daddy leaf getter" tell you how this is done.

1st: Procede to the shed and remove the rake.

2nd: Take said rake and stand in front of the trouble makers.. I mean leafs.

3rd: With both arms straight in the air, rake in both hands, pump your rake up and down while screaming at the top of your lungs, "If you leafs don't get out of my flower bed right now, I'm gonna stick this rake where the sun don't shine" (This method did work for my mom once and I was out of the flower beds in a flash.)

4th: Now if these are stubborn leafs you may have to try method #2 and actually rake the leafs out of the problem areas. I suggest using a tarp to drag the trouble makers to the curb and let the city get them.

Hope this helps.


Basic English advice: The plural of "leaf" is "leaves."



This came from ol' BeternU yesterday. When I read his reply I was really hoping he messed up a word too.

Don't they call this Karma? Big Grin Big Grin Big Grin
B beternUOld Faithful
quote:
Originally posted by unclegus:
quote:
Originally posted by beternU:
Thus, in my case, if I had had an extended warranty, I would have had to wait two weeks to get service on my masher. As Beldar Conehead would say, "unacceptable! unacceptable!"


Basic English advice- washer is not spelled masher!
Or does yours double up as a masher also?

Someone so perfect as you are, and you can't even spell washer right...duh!


I do not claim perfection--never have. Thus, I suppose I must rest upon your assessment of my attainment to that coveted status. Anyhow, I went in and edited the offending word. Now persons with compromised interpretive skills, such as yourself, will not have to struggle so hard to decipher what I meant when I misspelled the word.
R ryokurin 2Hall of Famer
Actually, extended warranties are typically handled by third parties who are contracted out by the company you purchased it from. Some of these companies names are GE Capital, AIG, Assurant and Warantech. They more than likely would have given you a 800 number to call and that company would have sent someone out. Sears (or Best Buy or whomever) usually don't touch extended warrantied appliances.

But yes you are right, when it comes to appliances its usually is not a good idea to buy an extended warranty as if its going to have a problem, it will have it during the standard warranty. Buy it for a device that will be out in the elements, like a laptop (over $1000) or a projection based TV set, but most anything else will either be worthless when a major hardware failure occurs or a new product will be cheaper than fixing the new one
T S CT S COld Faithful
Best Buy does not have commission, but they do have goals they have to meet. Most of these goals are related to add-ons such as warranties, cables, paper, ink, earbuds, etc. Once you let them know that all you want is the merchandise, they go cold on you really fast. If you don't buy the add-ons then you mess up their department's numbers. I'd rather go to HHGregg where they work on commission and they are nice to you.

BTW - many credit cards (Visa and Mastercard for certain) doubles the manufacturer's warranty up to one year if you purchase the item with the card. They even have a service that allows you to register your items with them so that if there is ever a problem they have the information on hand. That in and of itself is a good reason to use your Visa to buy that iPod or dishwasher instead of a debit card or store card.
R ryokurin 2Hall of Famer
Yep. Everyone always talks about how non commission sales are better, it really isn't so. Do you know that when someone sells you something on commission and you later on take it back in for some reason then the store takes it out of the salesperson's check? It can be over a month later and they still will do it.

Commissioned sales people have the same goals as non commissioned sales people, except they are more motivated to make sure its what you actually need, and that you have everything you will possibly need to keep you from returning it. Non comissioned sales people could care less what you buy as long as you buy the service plan.

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