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quote:
Originally posted by pba:
I left comcast and went with satilite,I have comcast for the net for now because no one else offer's high speed internet in my area.


Well now I am mad!!! Mad because Comcast told me that there was NO WAY I could get their Internet Service unless I had their Digital Service.... I feel like I got ripped now!!!! GRRRRRRRRRRRRRRR
quote:
Originally posted by Kindred_Spirit:
Well now I am mad!!! Mad because Comcast told me that there was NO WAY I could get their Internet Service unless I had their Digital Service.... I feel like I got ripped now!!!! GRRRRRRRRRRRRRRR


We have Comcast HS Internet, but have basic cable. Digital and High Speed are mutually exclusive. Someone there obviously misled you.
quote:
Originally posted by scoats:
quote:
Originally posted by Kindred_Spirit:
Well now I am mad!!! Mad because Comcast told me that there was NO WAY I could get their Internet Service unless I had their Digital Service.... I feel like I got ripped now!!!! GRRRRRRRRRRRRRRR


We have Comcast HS Internet, but have basic cable. Digital and High Speed are mutually exclusive. Someone there obviously misled you.


That is why I am upset about it... I just hung up the phone and asked, and they told me that I did not HAVE to have digital, but I had to have Comcast Television to get the INTERNET....

Mad Mad Mad Mad

Why do they let other people do things they wont let me do... UGH!!!!

I can do AWAY with my digital, but STILL have to keep the TV going, or NO internet!!!
Speaking of Comcast, I have digital cable with them, and late 2006 there was a great deal of talk about the new On Demand feature. Well, every friend of mine with Comcast digital cable now have a working On Demand option, and have since late December 2006. I hear it's a pretty neat feature. The freebie On Demand for digital subscribers is on Channel 1. However, mine is still not working. The last time I paid my bill at Comcast I asked the worker, and she said, "oh, I don't think it's going in all areas yet." She didn't sound like she actually knew what was really going on. I'm just wondering, is YOUR On Demand feature working? I'm beginning to feel kind of ripped that I'm missing out on this feature that so many are enjoying, while paying the same bill.
I work for Comcast, for now. The Florence Market should have On Demand available I believe, although it does time out and have errors quite often, even in this market. You do have to have at least basic cable to get cable internet. You can get the standard 13 or so channels for pretty cheap and that is enough for you to get internet. When I leave, I'll more than likely switch to dish & DSL. Comcast is just too expensive for what they offer.
quote:
Originally posted by Dillydabbin:
Speaking of Comcast, I have digital cable with them, and late 2006 there was a great deal of talk about the new On Demand feature. Well, every friend of mine with Comcast digital cable now have a working On Demand option, and have since late December 2006. I hear it's a pretty neat feature. The freebie On Demand for digital subscribers is on Channel 1. However, mine is still not working. The last time I paid my bill at Comcast I asked the worker, and she said, "oh, I don't think it's going in all areas yet." She didn't sound like she actually knew what was really going on. I'm just wondering, is YOUR On Demand feature working? I'm beginning to feel kind of ripped that I'm missing out on this feature that so many are enjoying, while paying the same bill.



Not to be rude here, but from the experiences I have had with Comcast is THEY DONT CARE, they dont even want to 'work' and take care of your problems... They don't care because they have the monopoly... They KNOW most people will not go DISH or DIRECT, so you, like me, are just a thorn in their side.
quote:
Originally posted by NashBama:
I work for Comcast, for now. The Florence Market should have On Demand available I believe, although it does time out and have errors quite often, even in this market. You do have to have at least basic cable to get cable internet. You can get the standard 13 or so channels for pretty cheap and that is enough for you to get internet. When I leave, I'll more than likely switch to dish & DSL. Comcast is just too expensive for what they offer.


Nash...Under the new 711 channel options it says FREE MOVIES, and when you click on there, and look at the movies, after a few minutes a DOLLAR SIGN comes up... so now it is not free... Can you tell me WHY they have the Option open for FREE MOVIES if they aren't free??? Is that not some form of false advertising?

Just asking because I don't want to go to the phone and click a hundred different numbers to talk to a REAL person... right now, you are REAL, Big Grin
My worst ever experience with Comcast, which apparently I haven't fully shaken yet, occurred when I came home one day from work, at 5:00 p.m. (Comcast was closed) and found that my cable had be D/C. There was a D/C notice on my front door, and yep, no cable. At the time, I lived alone, and while I know this is silly, it was a horrible night for me, as I'm accustomed to at least having some back ground noise, um, not to mention that I was IRATE since I had paid my cable bill.

The next morning I took time from work to visit Comcast, and was told that I had not paid my bill. I looked in my check register, and told them the amount and the date I had paid. They couldn't find a record of it and told me I would have to go to my bank and get a copy of the cancelled check. I did, and was almost charged for the copy of the cancelled check, but fortunately the bank waived the fee. More time off work, and I took the check copy back to Comcast, and then was told that they would reconnect my cable once they figured out whose account they credited my payment to. I was mad. Very mad. I know, mistakes happen, but that was unfortunate. To not reconnect my cable until they figured out their own mistake was just ridiculous. I was like, "look, I'm paid up, reconnect it NOW!" Ridiculous.
Kindred,

The 001 channel is the channel with the free movies, as well as other free shows. If you do that, on the menu you recieve, you can also go over to "network show" and you'll see CBS. There you'll find CSI shows to watch. I thought I read that you liked CSI? Smiler
You can explore around and find many others like Discovery and others. On "Premium Channels" you should be able to check out the movies on Encore. It is a neat feature, but I think we are soon to be switching from Comcast to the dish and DSL becuase of the ridiculous rates that Comcast charges. Hope this helps you some.
There may be a $ sign there, but it's still free. No idea why that's there, but I know what you're talking about. Unless you see a price next to it you won't be charged. When you buy a movie, you'll get a confirmation window telling you that you are about to be charged for a movie. You have to click yes for the order to go through. When you get a free movie, you simply click on it and it will start playing.
quote:
Originally posted by NashBama:
There may be a $ sign there, but it's still free. No idea why that's there, but I know what you're talking about. Unless you see a price next to it you won't be charged. When you buy a movie, you'll get a confirmation window telling you that you are about to be charged for a movie. You have to click yes for the order to go through. When you get a free movie, you simply click on it and it will start playing.



Yeah, we have bought some pay per views... but we didn't understand the dollar sign popping up after about 5 minutes watching the movie... I don't mind paying for what I order, but if they tell me it is FREE, then it should be..... THANKS!!!!
quote:
Originally posted by just saying:
Kindred,

The 001 channel is the channel with the free movies, as well as other free shows. If you do that, on the menu you recieve, you can also go over to "network show" and you'll see CBS. There you'll find CSI shows to watch. I thought I read that you liked CSI? Smiler
You can explore around and find many others like Discovery and others. On "Premium Channels" you should be able to check out the movies on Encore. It is a neat feature, but I think we are soon to be switching from Comcast to the dish and DSL becuase of the ridiculous rates that Comcast charges. Hope this helps you some.


I forgot to add that if your scroll down to "music", under that category you can scroll down to karaoke, which I believe you also enjoy. Smiler
Comonopoly has been ripping THIS area off for years. Can't blame them, the City officials allow it! Some of you may remember the "lame" article in the TD supporting their rate increase which went into effect on Jan. 1. The truth is a few years ago another cable provider, Alabama Cable, applied to the Florence City Council for a franchise and was DENIED. My answer to the whole thing is go satellite! It is cheaper, more stations and yes occasionally it does go out, like this morning when there was freezing rain, but I remember from the Comcast days the cable was ALWAYS going out for some reason or another. If enough people DROP comcast in this area one of two things will happen, prices will lower or a new provider will come in and force competition. As long as you stay with Comcast, you are part of the problem, not the solution! THE DOG
I am like most here, I don't "like" comcast, but mainly because half the time they have cruddy customer service and we've had difficulties with their boxes/internet on and off for the last few years.

But, seeing as it is what mom went with, and it's her net/tv, we just endure it since we are staying with her atm. Smiler

I do like the Karoake feature, but really, Nash, PLEASE tell them to get some better music on there.. A lot of the songs are either really old, Britney spears, or music I've never heard of... lol.. I do like the Nickelback they have on there, but they need to have a better selection for country music... Like some Martina McBride or some Allison Kraus, etc; Big Grin

Other than that, I do like the On Demand. It's not too bad, and when you order a movie on it, they are like only $3.99 or something for a full 24 hours, which makes that awesome for me, having a small child that can be a distraction.

Their costs for the cable itself though, is higher than it should be. I have a friend that lives in Missouri, and she pays the about the same price as we do for our cable/internet.. With the exception that her cable has around 500 channels to choose from.. They of course have competition where she is, that makes all the difference. I've never understood why a business takes advantage of making their charges higher when there is no competition, it's basically screwing out the consumer on extra money, when they could get the same service cheaper elsewhere.. *shakes head*

I guess it is all about the money, these days, for real.

~Manda~
I resent that when I call ComCast, the customer service person answering the phone is in Nashville. He/She is totally removed from the Shoals Area, and is clueless about the local geography served by ComCast. Recently, I was stunned when I called to report my cable not working very early in the morning (overnight) and I had difficulty understanding the person. I asked him where he was located, and he told me that he was in India.

The same is true with SunTrust Bank. If you call them, your call will be answered by "Nashville." Recently, I asked for a particular branch of the bank. After a few minutes, the person came back to ask me if that particular branch was near "Cookville."

I used to get miffed when I had to select "1 for English, 2 for Spanish."

With the millions of dollars spent by Shoals Residents each year for cable services, we are being cheated in our abilitiy to request services, as members.

The field personnel of ComCast are the best. I appreciate them and their technical abilities. She same is true with the bank tellers at SunTrust, locally.

When "local institutions" buy into the philosophy of "greed and bleed," and come up with Duct Tape Service Procedures, I agree that we have no choice but to seek out "Home_Owned" products and services where everybody knows our name!
quote:
Originally posted by midknightrider:
I'm thinking about switching to satellite after a move next month. Just wondering about pros and cons of satellite. DirectTV or Dish?


I prefer DirectTv because they offer a few more channels that Dish does not. I would suggest that you visit their websites and look at their line-up. In general, I think they are about the same but I wanted to get a certain channel that Dish didn't carry. I love DirectTV, I think they are a great service.

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