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For any computer gurus out there... I recently developed a problem with my computer (HP), have lost EVERYTHING... just got it back online, but the screen resolution is HUGE and when I go into the area to change it, there is only one option (resolution 640x480 pixels, color quality medium <16bit> ). Can anyone help me with this? Much 'preciated.....
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quote:
Originally posted by Calypso:
For any computer gurus out there... I recently developed a problem with my computer (HP), have lost EVERYTHING... just got it back online, but the screen resolution is HUGE and when I go into the area to change it, there is only one option (resolution 640x480 pixels, color quality medium <16bit> ). Can anyone help me with this? Much 'preciated.....


Not sure what you mean by having lost everything. If you don't have any personal files left I would reinstall all the original software. If you redo your video driver that might help the screen but then you may find other problems. My guess is you picked up a virus at maybe a game site or music site. I got one at an Obama for prexy site and that is no joke.
Have you tried system restore? Go to start menu and click on it,then click on accessories,system tools,and then system restore.Click on restore computer to earlier time that will take you to a calendar simply select the day and time the computer last functioned properly and click restore. The pc will automatically restore itself and all info.
quote:
Originally posted by ms. wonka:
Have you tried system restore? Go to start menu and click on it,then click on accessories,system tools,and then system restore.Click on restore computer to earlier time that will take you to a calendar simply select the day and time the computer last functioned properly and click restore. The pc will automatically restore itself and all info.


That might work...good advice. But it won't solve the problem that sounds like a virus/trojan. What kind of anti-virus are you using...if any?

I recommend a full scan with avg and spybot...both are free.
Hi,

How long have you had the problem?
Reason: If you restore to a restore point that is infected by a virus it defeats the purpose of restoring because System Restore has been compromised.
If you have tried antivirus programs and they have not help your system, it a possibility that you have a virus/trojan infection and it has compromised your antivirus software, if you have them loaded. Some viruses will not allow you to go to antivirus websites to download avg,spybot or any other antivirus software.
Things to look at:
-If System Restore will not restore or restores but you notice the same problem, your system has probably been hijacked.
-If System Restore has not set restore points for a few days and your system will not restore beyond your infection date, your system has probably been hijacked.
If you have any of these problems while you are trouble shooting and can't fix the issues using System Restore or your antivirus software, respond back and I will try to help you. Keep in mind though, I'm not a guru. I'm just a person like you that have had my computer hijacked many times throughout the years and have learned what to do to fix the problems I had.
quote:
Originally posted by RoadHawg:
Gates/Windows is always under attack...

Dump everything and start over with THIS


Hello McFly!! If they don't know how to install a video card driver, what will they do if they happen to manage to get linux installed, and something needs a driver there? Seriously, I just wish linux zealots would think sometimes.

Anyhow, if your computer is from a company, like HP or Dell, go to their website and put in your model number under their support page and it will give you links to all the drivers needed for your equipment, including your video card, which is what you need here.

If you have happened to change the video card via a upgrade, use the disc that came with the new card.

If you still don't know what type of video card you have, you can try the Belarc Advisor and see if it will tell you what type of device it is. http://www.belarc.com/free_download.html chances are it's a card from one of three companies. Intel, AMD/ATI or Nvidia.
quote:
Originally posted by ryokurin:
quote:
Originally posted by RoadHawg:
Gates/Windows is always under attack...

Dump everything and start over with THIS


Hello McFly!! If they don't know how to install a video card driver, what will they do if they happen to manage to get linux installed, and something needs a driver there? Seriously, I just wish linux zealots would think sometimes.

Anyhow, if your computer is from a company, like HP or Dell, go to their website and put in your model number under their support page and it will give you links to all the drivers needed for your equipment, including your video card, which is what you need here.

If you have happened to change the video card via a upgrade, use the disc that came with the new card.

If you still don't know what type of video card you have, you can try the Belarc Advisor and see if it will tell you what type of device it is. http://www.belarc.com/free_download.html chances are it's a card from one of three companies. Intel, AMD/ATI or Nvidia.


What he said. Belarc can be extremely helpful and help you solve your problem fast thru the support of the company the computer was made from.
quote:
Originally posted by ryokurin:
quote:
Originally posted by RoadHawg:
Gates/Windows is always under attack...

Dump everything and start over with THIS


Hello McFly!! If they don't know how to install a video card driver, what will they do if they happen to manage to get linux installed, and something needs a driver there? Seriously, I just wish linux zealots would think sometimes.



Linux zealots? Sigh.

Does merely recommending a non-Windows operating system make one a zealot? I find your comment about thinking rather funny since the no-brainer thing is to actually use Windows. It comes with almost every computer and practically everyone knows it and its software.

It actually requires active thought and choice to use something other than Windows, be it OSX, Linux, FreeBSD, Solaris, or whatever.

In reality, Linux supports far more hardware "out the box" than Windows does. You are more likely to plug a gadget into a Linux system and have it just work than you are Windows. Not all gadgets, of course, but most.
When you do it like you did, Ignore what the problem really is, and then just say try linux then yes you are a zealot. If you know about linux, then it's obvious the answer is a driver needed, not a security problem like you implied, and no need to level everything again and force the OP to learn something new.

And as you just said, MOST items work. So, what would you suggest if say the video card happened to be one with limited support like some S3 Chrome cards still are? Go read a man page? Go compile and install a compatible driver? Will you be there to walk the OP on how to edit xorg.conf if they have additional issues? The point is your suggestion could potentially open a new can of worms for someone who may not be able to overcome them in a reasonable amount of time.

Leave the suggestions for a new OS when people ask for it instead of the standard 'windows blows!' name drop and run.

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