H & R Block uses their own software -- not Turbotax. TurboTax is a different company altogether. I do my taxes online. I do it in both softwares and see which one gets me more money back for entering the exact same information and I go with them. For the past several years, that has been H&R Blocks software. Not sure what is different, but it is consistently about $50 more on my refund.
A friend of mine works for H&R Block and this year more emphasis was put on greeting the client at the door like they do at Wal-mart and dressing professionally (as opposed to khakis and a nice shirt she has to wear dress slacks and dress shoes)
than it was on the actual tax classes. She missed dinner several times to go to 'Feelin' Great' meetings where they acted like cheerleaders trying to pump them up.