UncleGus: University Hyundi Florence: Had a similar experience when I was only looking to buy the wife an SUV. I liked Hyundi, since many are made in Montgomery. Knew the average selling prices for this model from NC to MS. I was looking at a 1 year old used model. When I ask the Sales person for the price, he hem hawed around and invited me inside to sit down to discuss.. after ~20 minutes he gave me a very High Ball cost. Almost the same as a New model & I let him know! Now, I was ready to get up and leave after the insult price quoted to me. We were done here. As he quickly saw I was leaving.. He said, Please, make me an offer on the SUV... I have to bring to my manager, xxx amout of offers to meet my quota. Since I already Understood New & Used prices throughout the SouthEast, I gave him "My Low-Ball" Quote, below Wholesale. He said, he couldn't take that number to his manager.. I said to him, "You Ask what I was willing to Pay for the SUV and I gave it to you..." Well, he & his manager sat in his office playing solitaire and finally (10 minutes) the manage came out and said, He couldn't accept my offer... I politely told him He shouldn't tell his salesmen to Sell Used Vehicles at New Vehicle Cost...I probably would have given you a more reasonable Offer for the Used SUV, If you hadn't price it at a New Cost. I said it Loud enough for another Customer to over hear. Further telling him more details of what the Average cost for this model was selling around South East. By this time, the manager was wanting me out of there, before I ran off the other customer.. We parted ways as they wasted my time by offering Unrealistic Used Car Prices. Usually it's the Manager's job to play Hard Ball with you, the Salesperson is to soften you up to be beaten down by the Manager... Their Job is to Squeeze maximum profit from each category of the Transaction. The Sale, Finance, Extras, Dealer Prep, Etc. Each has a profit center to earn extra income. Also mentioned to the Manager, I would never do business with them again and He & His Salesperson had Lost me as a customer. Today, I'm Totally Done with University Group...I'll go out of state if need be.