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I was at Sears the other day.  I witnessed a customer trying to return something he got for Christmas last year.  The sales person explained that there is a 90 day return policy. (that's plenty of time to decide if you want to keep something)  This man starts screaming, satisfaction guarnteed or your money back. So the sales person called for a manager. This whole time, the customer is acting like a fool. Screaming and hollering.  The sales person was very profesionial.  When the manager arrived.  She repeated the return policy, showed the customer on the back of his recipt.  He's still screaming.  She finally gave him a gift card so he would just go away.  This idiot is no different than a shoplifter the police arrest and take out in handcuffs.  I hope the idot reads this.  Everyone around that day knows what an a@@ hole you are.  What comes around, goes around.  I just wish the employees at Sears could see you get yours.

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