Stanfields in Rogersville..arrggg

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Originally posted by blkcloud:
My faimly and I drove down from Pulaski to Stanfields steak house in Rogersville last Friday night to eat. I ordered a ribeye and a dozen shrimp on the side..I was way past my normal eating time and had already started getting the shakes.. I was informed that I couldnt get a dozen shrimp on the side..boy was I puzzled..I wanted to know why not, the kid went to the manager and was told all I could get was 9 and that I would have to buy the whole shrimp meal...boy I got fired up..If I hadnt already gotten weak from not eating I would have gathered my faimly and left..So I ordered the 2nd meal..I then had steak, shrimp, 4 sides and 2 baked potatos..I guess they have never heard of or dont care about the old saying the customer is always right..well needless to say that was my first and LAST trip there..

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hopefully, next time you will go to Burger King, where you can "have it your way... Wink

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Originally posted by F350:
When they first opened the quality was pretty good. In the last year I've eaten there twice and was disappointed both times. One time our waitress was more interested in socializing than service and our steaks were cold. Next time had fish, it too was cold. They seem like nice folks in general but a little more attention to detail would help. I hate it too because they are very convenient to where I live.

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If it's out of whack, send it back...

i used to love stanfield's in ford city . i went there this past weekend and i won't be going back anytime soon. i have had a better steak at shoney's.

After this, I guess many of you will wish you could shoot me. I've never had a good steak at the one in Ford City, though I do like their catfish.

If you get a bloody steak or one so well done, it wouldn't break if you threw it up against a block wall, they won't take it off your ticket.

They want to cook you another one so that by the time you get it, the rest of your party is thru eating so you  have to carry it with you, or leave it, but which you have to pay for.

No, I don't carry steak with me that will be cold by the time I get home, & is no good warned up anyway.

BTW, if the customer is not always right, who is? If I'm going to tip a waiter for good service, but don't receive it, who's right/wrong? A decent restaurant will want the customer satisfied so they will return & pass the word around to others.

Don't know about others but for the wife and I, since Oh! Bryans opened in Tuscumbia we haven't eaten at Stanfields and most likely won't again for Oh! Bryans is that much better, or we think it is.

Thanks for the update gbrk. After all the hoopla about Oh! Bryan’s opening, I was wondering why it suddenly had fallen through the cracks.

I have only been to Stanfield's one time, I will give them a try again as the service was really good and the appetizer & sides were really good. The steak was cooked medium just as I had ordered and it was very tender but it had zero flavor. Fortunately a little A-1 made it a good meal and I figured I would give them another try to see if the bland steak was a fluke or not. 

We go to Ford City O'Bryans often, as our lake house is closeby.  It's an especially great place for lunch with $6 and $8 menu items.  The Italian Creme Cake must be 8" high--and is incredible.  They are one of the few places where you could walk in the front door with 30 of your best friends without reservations, and they'd sit you at one big table.  It's a great place for Christmas parties.  And, they even have beer and wine--something we're just not used to in the East Colbert restaurant market.  And their wait staff is about as good as it gets in the Shoals.

But, if you want a $50 prime steak, you'll have to go elsewhere.  They're just not that kind of place.

I thought O'Bryans left Ford City?

The Ford City location changed names, not owners or managers, from my understanding.  The Stanfield's own the Ford City store that used to be known as Oh! Bryans and also opened a Stanfield's location in Rogersville.   I believe Oh! Bryans has several locations but the original was destroyed by the April 27th Tornado and will be rebuilt or that's what I've been told.  The other Oh! Bryans locations are managed or owned by other people who pay to use the Oh! Bryans name and concept.  At least that's what I've been told.