My initial thought at seeing the MSNBC interview is that there are two extremely biased individuals with an ax to grind. I think this is a former bitter employee who considers Obama as the messiah and beyond reproach while now she has a book to promote to attempt to pad her pockets and is bitter that Trump or someone in the communication area of the White House, did not consider her as important as she considered herself. I'm sorry but I don't see her as a valid credible critic but rather a biassed one. MSNBC certainly is a highly biased organization against Trump and wouldn't make a positive story/report if their existence depends on it.
What we are living in today is an unprecedented time where most major print and TV liberal networks are actively promoting and seeking to unseat and take down a sitting and legitimately elected US President. Their level of hatred, anger, and actions are approaching treasonous actions and due to that unprecedented level of bias and prejudice against the President is why so many of their stories and reports have to be treated with skepticism and suspicion for it is totally not beyond possibility that they would even make up news, stories, or sources if it enables them to get any little something of negative rating against Trump.
Simply they, nor their sources can be trusted any longer.